Privacy Policy for CRYSTXL LLC
Last Updated: March 21, 2025
CRYSTXL LLC ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or subscribe to our software platform. Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
1.1 Personal Information
When you use our services, we may collect personal information, including but not limited to:
- Full name
- Email address
- Phone number
- Payment information (e.g., credit card details)
- Billing address
- Account login credentials
1.2 Usage Data
We may automatically collect certain data regarding your usage of our platform, such as:
- IP address
- Device type and model
- Browser type and version
- Pages visited on our website or platform
- Date and time of access
- Referring website URLs
- User activity (e.g., login times, session duration)
1.3 Cookies and Tracking Technologies
We use cookies and other tracking technologies (e.g., web beacons, analytics) to enhance your experience and gather information about your usage of our website and services. You can manage cookie settings in your browser, but please note that disabling cookies may affect your ability to use certain features of our platform.
2. How We Use Your Information
2.1 Service Delivery
We use the information we collect to provide, maintain, and improve our services, including:
- Processing your subscription payments and providing you access to our software platform
- Sending you important updates regarding your account and services
- Responding to customer support inquiries
2.2 Marketing and Communications
With your consent, we may send you promotional emails, newsletters, and SMS notifications regarding new features, updates, or offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions provided in the communications.
2.3 Personalization
We may use your data to personalize your experience, including customizing content or suggesting features based on your usage patterns.
3. Sharing and Disclosure of Your Information
3.1 Service Providers
We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and email communication platforms. These providers are required to use your information only to perform services on our behalf and are prohibited from using it for any other purpose.
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal processes, such as subpoenas, court orders, or regulatory investigations.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change by posting a notice on our website.
4. Data Security
4.1 Protection Measures
We take the security of your personal information seriously. We implement a variety of physical, technical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure.
4.2 Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
4.3 Data Breaches
In the unlikely event of a data breach, we will notify you as soon as possible and take appropriate steps to mitigate the impact of the breach, as required by law.
5. Your Rights and Choices
5.1 Access to Your Information
You have the right to request access to the personal information we hold about you. If you would like to request a copy of your data, please contact us using the contact information provided below.
5.2 Data Correction
You may request that we correct or update any inaccurate or incomplete personal information we hold about you.
5.3 Data Deletion
You can request that we delete your personal data, subject to any legal obligations or legitimate business interests that require us to retain the information.
5.4 Opting Out
You may opt out of receiving promotional emails or SMS messages by following the unsubscribe instructions in the communication or by contacting us directly.
5.5 Cookie Management
You can manage or disable cookies through your browser settings. However, please note that some website functionalities may be impacted if you choose to disable cookies.
6. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.
7. International Transfers
CRYSTXL LLC operates in the United States, and your personal data may be transferred to and processed in countries other than your own. By using our services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.
8. Third-Party Websites
Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes to this policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
CRYSTXL LLC
📞 +1 773 273 9855
✉️ [email protected]
Registered in Ohio